Below we have compiled answers to commonly asked questions. If your question is not answered below please feel free to call us on 016-219 6086 or email us.

No, there is not. If you run out of space in your top navigational menu you can easily add “sub-pages”. As a result there is literally no limit to the number of pages your website can have.
Yes, this is completely left up to you. Every aspect of the website can be customized to your liking, including the colours. Just let us know what colours you’d like used.

We aim to have all websites completed within 4 weeks from the point in time you initially contact us.

You do. The website and the domain name are your property and can be taken with you if you ever choose to move to a different host.

You can easily upload them yourself via your Content Management System (CMS) that you can access after your website is created. Alternatively you can put them in an email and send them to us.
Anyone with just the most basic of computer skills will be able to do it through the Content Management System (CMS) that you can access after your website is created.
Yes you can. When you sign up your receive your own Content Management System (CMS) login and password that will give you access to your own CMS where you can update everything on the site, including photos. If you have problems or have any questions, just drop us an email, we’ll be happy to help you out.
Yes, you can. Call or email us and we’ll take care of it for you.
Yes we can. For the one-time charge of RM350 we will build you a professional logo tailor made for your specific requests.
Yes (just ask us how). Via the CMS you can define your own meta data, page titles, page addresses and other important SEO focused page elements. These elements, along with a variety of other aspects, are what search engines look for when determing their rankings. The better the website’s content, the more likely it is that your website will appear near the top of the search listings. We have years of experience in Search Engine Optimization (SEO) so you can be assured that your website will be fully optimised for all major search engines.
Our network facility boasts an average uptime of 99.9%. We are available during regular offer hours to assist you via email or phone and offer emergencies support outside of office hours for major issues.
There is no limit. By using the user-friendly admin system you can add as many products and categories as you wish.
Yes, that is what we are here for. Our friendly team can walk you through the process over the phone or via email. Best of all, we offer step by step guides on our support page that make it easy for you to take care of your online shop at your convenience.
You are provided with secure access to a very use-friendly admin system that gives you complete control over your entire online shop.
No you do not. Everything is controlled from an admin system accessed from your internet browser.
Initially we will add 3 or 4 products for you to get the process started. If you would like us to add the products for you just let us know and we will provide you with a quote.

More questions?

Give us a call on 016 - 219 6086 or email us at sales@tentenweb.com
and we'll answer them for you.

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